Project Coordinator, Professional Services

Hybrid. Posted 10 days ago

The role

You will own a portfolio of small to medium customer engagements by managing scope, budget, timeline, and deliverables. You will also coordinate resources and act as a point of contact for customers and internal delivery teams.

What you will do

Own a portfolio of small to medium-sized Professional Services engagements.
Manage the full project lifecycle from kickoff to closeout.
Serve as the primary customer-facing point of contact.
Partner with leadership to coordinate resource assignments.
Align internal technical resources, partners, and customers.
Maintain project hygiene within PSA tooling.
Anticipate future resource demands by tracking project pipelines.
Leverage AI tools to streamline status reporting and documentation.

Required qualifications

2–4 years of experience in project coordination, project management, or resource management.
Hands-on experience with PSA tools such as Certinia, Kantata, or similar platforms.
Working knowledge of Salesforce, Jira, Google Workspace, and Confluence.
Bachelor's degree in a relevant field, or equivalent practical experience.

Nice to have

CAPM, PMP, or Agile certification
Fluency in more than one language

Benefits

Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan

Before you apply

Applicants who progress to the offer stage may be asked to attend an in-person interview.
This position may require access to information protected under U.S. export control laws.
Offer of employment may be conditioned on authorization to receive software or technology controlled under U.S. export laws without sponsorship for an export license.

About the company

Cloudflare runs one of the world’s largest networks that powers millions of websites and other Internet properties. The company is on a mission to help build a better Internet.