Key Account Manager - Monterrey (Hybrid/Remote)

The role

You will own and grow strategic client relationships in Mexico. You will serve as the main point of contact for important clients to help them optimize spend management through Clara's platform.

What you will do

• Own and grow strategic client relationships
• Serve as the main point of contact for important clients in Mexico
• Identify opportunities for growth and expansion
• Manage complex sales and onboarding cycles
• Act as a trusted partner to C-level executives

Required qualifications

• 5+ years of experience as a Key Account Manager or Customer Success Manager in a B2B model
• Previous experience in the financial sector, particularly in traditional banking institutions
• Proven ability to onboard, manage, and grow B2B client accounts
• Comfort navigating financial systems, ERP integrations, and budget conversations at the CFO level
• Sales forecasting skills and experience managing sell-in/sell-out strategies
• Excellent relationship-building skills with a FANTER (Farmer + Hunter) mindset
• Structured, results-oriented approach with strong business acumen
• Professional proficiency in English

Nice to have

• Existing relationships within Mexico's enterprise ecosystem
• Experience creating and executing go-to-market or partner marketing plans
• Confidence leading multi-stakeholder sales cycles and negotiating at C-level
• High adaptability to change with an innovation-driven attitude

Benefits

• Competitive salary
• Stock options (ESOP) from day one
• An annual learning budget
• Accelerated development paths

About the company

Clara is the leading platform in Latin America for companies to execute and manage every payment operation. It is a team of ~400 people backed by several investors including Goldman Sachs.