AI Business Operations Expert - Mexico City (Hybrid)

The role

You will architect and deploy enterprise-grade AI automation systems to optimize operational workflows. You will work across leadership teams to design, scale, and measure the impact of AI-powered processes.

What you will do

• Map complex operational workflows and prioritize them for AI augmentation.
• Lead the design, deployment, and iteration of advanced AI-powered workflows using N8N, Claude Code/Codex, and LLM APIs.
• Collaborate with leaders to implement agent-based or rule-based automation.
• Architect and maintain operational dashboards in Metabase.
• Partner with Product and Product Marketing for operational readiness of new features.
• Serve as an internal expert on AI operations and establish best practices.
• Collaborate with Engineering to design Databricks pipelines and instrumentation.
• Document architectures and processes in Google Drive and Slack.
• Lead and scale a team of AIs to drive exponential output.

Required qualifications

• Working proficiency in English and Spanish.
• 7+ years of experience in operations, strategy, or a related field.
• Proven, expert-level AI automation track record.
• Advanced hands-on experience building automated workflows with platforms like N8N, Make, or Zapier.
• Deep familiarity with enterprise systems of record including HubSpot, Salesforce, Zendesk, Databricks, Snowflake, and BI platforms.
• High comfort level working directly with LLM APIs (OpenAI, Anthropic, etc.).
• Exceptional analytical skills with the ability to query data in SQL or build complex visibility models in Metabase.
• A structured, strategic thinker with a strong bias for action.
• Excellent verbal and written communication skills.
• Proven role-specific execution in a fast-paced environment.
• An intrinsic passion for leveraging AI tools to automate workflows.

Nice to have

• Independent analytical skills using Python to drive data-informed decision-making.
• A good sense of humor.
• A background at a top consulting firm (Bain/BCG/McKinsey) or high-velocity startup is highly valued.

Benefits

• Competitive salary
• Stock options (ESOP) from day one
• An annual learning budget
• Accelerated development paths

About the company

Clara is the leading platform in Latin America for companies to execute and manage every payment operation. It is a team of ~400 people backed by several investors including Goldman Sachs.