Key Account Manager (Ejecutivo de Cuentas Clave) - Ciudad de México (Hybrid)

The role

You will own and grow strategic client relationships to drive long-term value. You will serve as the main point of contact for important clients in Mexico to help them optimize spend management through the platform.

What you will do

• Own and grow strategic client relationships
• Serve as the main point of contact for important clients in Mexico
• Identify opportunities for growth and expansion
• Manage complex sales and onboarding cycles
• Act as a trusted partner to C-level executives

Required qualifications

• 5+ years of experience as a Key Account Manager or Customer Success Manager in a B2B model
• Previous experience in the financial sector, particularly in traditional banking institutions
• Proven ability to onboard, manage, and grow B2B client accounts
• Comfort navigating financial systems, ERP integrations, and budget conversations at the CFO level
• Sales forecasting skills and experience managing sell-in/sell-out strategies
• Excellent relationship-building skills with a FANTER (Farmer + Hunter) mindset
• Structured, results-oriented approach with strong business acumen
• Professional proficiency in English

Nice to have

• Existing relationships within Mexico’s enterprise ecosystem
• Experience creating and executing go-to-market or partner marketing plans
• Confidence leading multi-stakeholder sales cycles and negotiating at C-level
• High adaptability to change with an innovation-driven attitude

Benefits

• Competitive salary
• Stock options (ESOP) from day one
• An annual learning budget
• Accelerated development paths

About the company

Clara is the leading platform in Latin America for companies to execute and manage every payment operation. It is a team of ~400 people backed by several investors including Goldman Sachs.