Key Account Manager RJ Region (Gerente de Contas Estratégicas Regional RJ) - Rio de Janeiro / RJ (Hybrid)

The role

The Key Account Manager will manage and develop a strategic portfolio of Clara clients in Rio de Janeiro. This role focuses on building long-term relationships and driving sustainable growth through expansion opportunities and increased solution adoption.

What you will do

• Manage and develop a portfolio of strategic clients in the RJ state.
• Build strong, long-term relationships with stakeholders and C-level executives.
• Develop a deep understanding of client business and financial processes.
• Develop and execute growth strategies focused on TPV, revenue, usage, and share of wallet.
• Identify upsell and cross-sell opportunities.
• Proactively identify opportunities.
• Lead commercial negotiations and expansion processes.
• Create development plans for key accounts.
• Monitor portfolio indicators, risks, and action plans.
• Conduct meetings, business reviews, and in-person client visits.

Required qualifications

• Experience in Key Account Management, Account Management, or large B2B account management.
• Proven experience developing and growing client portfolios.
• Strong commercial orientation and ability to identify and convert upsell, cross-sell, and account expansion opportunities.
• Strong negotiation, relationship-building, and influencing skills across different hierarchical levels, including C-level executives.
• Energetic, proactive, results-oriented profile.
• Strong business acumen and ability to connect client needs to available solutions.
• Good analytical skills to track metrics, identify opportunities, and build action plans.
• Availability for frequent travel within the region.

Nice to have

• Experience in financial services, fintechs, payments, banking, SaaS, or technology.
• Knowledge of the RJ state corporate market.
• Established relationships with companies and executives in RJ state.
• A good sense of humor.

Benefits

• Competitive salary
• Stock options (ESOP) from day one
• An annual learning budget
• Accelerated development paths

About the company

Clara is a platform in Latin America for companies to execute and manage payment operations. It is a fast-growing company with approximately 400 people.