Senior Manager, Inbound Sales

The role

You will lead and scale the global ClassPass partner inbound sales organization. You will manage a team of Team Leads and set the strategy, structure, and operating model to convert inbound venue interest into signed partners.

What you will do

• Own the strategy and results of the global ClassPass partner inbound sales organization
• Design and scale the team structure to six Team Leads by 2027
• Coach and develop Team Leads as people leaders
• Identify performance patterns and build targeted development plans
• Hire, onboard, and retain Team Leads
• Own the organization's operating cadence including pipeline reviews and forecast reporting
• Own the inbound capacity model with Workforce Management
• Maintain high CRM data quality in Salesforce
• Lead cross-functional initiatives with Revenue Operations, Enablement, Marketing and Partner Onboarding
• Serve as the voice of inbound sales to the ClassPass Leadership team

Required qualifications

• 8–12 years of experience in sales
• 4+ years of people leadership
• At least 2 years managing managers or Team Leads
• Track record of meeting or exceeding quota while building and scaling a high-performing inbound or high-velocity sales organization
• Strong coaching and performance-management skills
• Experience owning team-level forecast accuracy, conversion metrics, and speed-to-lead or response-time SLAs
• Experience with headcount and capacity planning, target setting, and presenting strategy and results to senior leadership
• Comfort using Salesforce and reporting tools

Nice to have

• AI experience
• Marketplace experience
• Fitness experience
• Wellness experience
• SaaS experience

About the company

ClassPass offers thousands of fitness and wellness experiences worldwide. Playlist includes brands like Mindbody and ClassPass to connect people with inspiring experiences.