Knowledge Management & Operations Associate (India)

The role

This role supports project teams with knowledge management initiatives and contributes to company-wide compliance and operational activities. The person will maintain internal knowledge repositories and manage data in internal systems.

What you will do

• Maintain and regularly update internal knowledge repositories.
• Collaborate with project teams to ensure alignment with knowledge management policies and procedures.
• Support audits of knowledge management practices in partnership with the Director.
• Assist teams in locating and utilizing relevant data, frameworks, and best practices.
• Administer knowledge platforms like SharePoint and manage user permissions.
• Develop and implement strategies to improve knowledge accessibility and usability.
• Organize and manage the knowledge management database and project close-out process.
• Maintain the department's SharePoint site.
• Participate in client audits related to knowledge management.
• Enter, update, and maintain accurate data in internal systems and databases.

Required qualifications

• Bachelor's degree in life sciences, information management, business administration, or a related field.
• 3+ years of experience in a knowledge management position or related role with transferrable skills.
• Adapts quickly to changing priorities and works effectively in dynamic, ambiguous environment without relying on prescriptive guidance.
• Familiarity with document and knowledge management tools (e.g., SharePoint).
• Strong organizational and time management skills with the ability to manage multiple priorities.
• High attention to detail and commitment to data accuracy.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, etc.).
• Ability to communicate effectively and respectfully with colleagues across different levels and geographies.

About the company

ClearView Healthcare Partners is a life sciences strategy consulting firm. It serves clients in the biopharmaceutical, medical device, and diagnostic spaces.