Product Manager

The role

You will own a core part of a supply chain orchestration product. You will lead product strategy, define technical requirements, and apply AI to improve customer workflows.

What you will do

• Own the product strategy and roadmap for supply chain orchestration
• Develop understanding of workflows like order-to-cash, fulfillment, and shipment execution
• Run discovery with operations users and business leaders
• Define and track product outcomes like order cycle time and on-time delivery
• Partner with Sales, Customer Success, Services, and Marketing to drive adoption
• Define requirements for workflows spanning ERP, WMS, TMS, and trading partner systems
• Work with engineering and architecture on data models, integration, and security
• Identify and prioritize AI use cases for exception diagnosis and workflow automation
• Define how AI capabilities will be evaluated and measured

Required qualifications

• Bachelor's degree in engineering, computer science, supply chain, business, or a related field, or equivalent practical experience
• 5+ years of product management experience, including owning an enterprise or B2B SaaS product area end-to-end
• Supply chain expertise in workflows such as order-to-cash, fulfillment, shipment execution, or trading partner collaboration
• Track record of taking products from discovery through launch and adoption
• Strong technical fluency in APIs, EDI, enterprise integration patterns, data models, and SaaS architecture
• Practical understanding of modern AI, including LLMs and agent-based workflows
• Ability to influence without authority and present decisions to executives
• Clear writing and communication skills
• Willingness to travel 10–15%

Nice to have

• Experience serving manufacturing, distribution, retail, or 3PL/logistics customers
• Working knowledge of EDI standards (X12, EDIFACT) and common ERP, WMS, or TMS platforms
• Experience with B2B integration, iPaaS, or supply chain execution software
• Has shipped at least one AI-enabled capability
• Familiarity with responsible AI practices
• ASCM/APICS certification (CSCP, CPIM, or CLTD)

Benefits

• Great Healthcare + Dental + Vision
• Flexible PTO
• Culture of support, encouraging work-life balance
• 401k match
• FSA and HSA options
• Employee Assistance Program
• Paid Parental Leave

Before you apply

• Cleo uses artificial intelligence (AI) tools to assist in certain stages of the recruitment process, such as resume screening and candidate matching

About the company

Cleo is a company with 4,000+ clients and a 99% retention rate.