Senior Account Executive, Key Accounts

The role

The Senior Account Executive owns the commercial relationship for a portfolio of strategic accounts. You will build account plans, drive expansion revenue, and partner with internal teams to deliver outcomes and secure renewals.

What you will do

• Own the commercial relationship for an assigned portfolio of strategic accounts
• Build and execute strategic account plans
• Drive expansion revenue through upsell, cross-sell, and new-use-case opportunities
• Lead multi-threaded sales cycles from identification through close
• Partner with Customer Success, Account Management, Support, and Professional Services
• Work with SDRs and Solution Consultants to develop programs
• Educate and advise clients on industry trends and Cleo solutions
• Negotiate contracts and renewals with clients
• Identify risk early by monitoring account health, usage, and sentiment
• Conduct regular business reviews with customers

Required qualifications

• Bachelor's degree
• 10-15 years of prior experience in a quota-carrying Account Executive, Account Management, Strategic Accounts, or Enterprise Sales role
• Proven success managing complex sales cycles, renewals, and expansion opportunities within existing accounts
• Ability to engage, advise, and influence senior and executive stakeholders
• Strong commercial judgment
• Demonstrated ability to use AI tools to research, plan, communicate, and improve sales productivity
• Ability to travel 30%

Nice to have

• Strong negotiation, forecasting, and strategic account-planning skills
• Experience working in a fast-paced, highly collaborative sales environment
• Demonstrated ability to build strong, long-term customer relationships
• Strong sense of accountability, ownership, and commitment
• Interest in or experience with supply chain technology, EDI, B2B integration, SaaS, or enterprise IT
• Curiosity around AI, automation, and how emerging technology can improve customer outcomes and sales effectiveness

Benefits

• Great Healthcare + Dental + Vision
• Flexible PTO
• Culture of support, encouraging Life-Work balance
• 401k match
• FSA and HSA options
• Employee Assistance Program
• Paid Parental Leave
• Remote work environment
• Accelerated title and salary growth potential
• A fun and energetic work environment

Before you apply

• Cleo uses artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching

About the company

Cleo is a company where AI is part of how the sales organization works.