Front Desk Receptionist

The role

You will be the front face of Clutch, greeting visitors, answering and directing calls, and managing appointments. You will also support vehicle ownership paperwork and keep the reception area tidy and organized.

What you will do

• Greet and assist visitors in a warm, professional way
• Answer and direct phone calls
• Assist with managing scheduling and appointments
• Provide support with vehicle ownership documents, key tagging and related tasks
• Support Administration so all documents are ready before customers arrive
• Maintain a tidy and organized front customer reception area
• Handle incoming mail and deliveries
• Support the team with other administrative tasks as needed

Required qualifications

• Strong communication and people skills
• Positive attitude and customer-first mindset
• Authorization to work in Canada
• Clean criminal background checks
• Proficiency in Gmail, Google Sheets and Slack, and excellent computer skills
• Ability to multitask and stay organized in a fast-paced environment
• Comfortable working on-site at the Mississauga location
• Flexible schedule, open to evenings and weekends

Nice to have

• Previous experience in a receptionist or administrative role

Benefits

• Comprehensive benefits plans starting from day 1
• Healthcare coverage
• Dental care coverage
• Vision care coverage
• Prescription coverage
• Life insurance
• Dependent coverage

Before you apply

• You must be authorized to work in Canada
• A clean criminal background check is required
• Accommodation is available during the interview process on request by emailing talent@clutch.ca

About the company

Clutch is Canada's largest online used car retailer, headquartered in Toronto and founded in 2017. It serves customers in Ontario, British Columbia, New Brunswick, Nova Scotia and Prince Edward Island.