Auto Body Estimator

The role

The Auto Body Estimator ensures vehicle repair estimates are accurate and repairs are scheduled efficiently. This person coordinates between repair shops and internal teams to keep the reconditioning process on track.

What you will do

• Review photos of damaged vehicles and prepare accurate repair estimates
• Coordinate with repair shops to collect quotes, pricing, and service details
• Schedule repair appointments for vehicles being sent to repair facilities
• Organize and process invoices for repair services
• Respond to calls and emails from management with updates on scheduling and repair status
• Support high-volume estimating and appointment coordination
• Maintain organized records of repair estimates, appointments, and communications
• Follow up with repair shops and internal teams to ensure deadlines are met
• Identify and resolve discrepancies or communication gaps between shops and management
• Use internal systems and communication tools to track workflow

Required qualifications

• High school diploma or equivalent
• Strong computer skills and proficiency with workflow tools
• Excellent customer service and professional communication
• Valid driver’s license (minimum G2)
• Legally authorized to work in Canada

Nice to have

• Previous administrative, customer service, or automotive support experience
• Familiarity with automotive repair terminology or shop operations
• Experience using scheduling, workflow, or task management tools

Benefits

• Competitive compensation
• Top-of-market benefits
• Comprehensive healthcare, dental, vision, prescription, life insurance, and dependent coverage starting day one

Before you apply

• Legally authorized to work in Canada

About the company

Clutch is Canada’s largest online used car retailer. Headquartered in Toronto, it services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island.