Retail Advisor - Part Time

The role

You will welcome customers and build connections to provide a professional experience. You will complete customer appointments, handle paperwork, and inspect vehicle conditions.

What you will do

• Welcome customers and create a warm, professional, and personal experience
• Build genuine connections and understand customer needs
• Represent Clutch with confidence, energy, and professionalism
• Complete customer appointments accurately and efficiently
• Complete required paperwork and thorough notes in customer tracking systems
• Inspect vehicles carefully and document their condition
• Support teammates and contribute across Retail Operations

Required qualifications

• 2+ years of customer-facing experience in retail, hospitality, technology, automotive, or another service-oriented environment
• Valid G2 driver's licence
• Clean driver's abstract with no major infractions over the past three years
• Clean criminal background check
• Legally authorized to work in Canada

Nice to have

• Automotive experience or a genuine passion for cars
• Experience in premium retail, hospitality, or lifestyle brands where customer experience is the priority
• Comfort using technology and digital tools in a fast-paced environment

Benefits

• Autonomy & ownership
• Opportunity to build your process and influence the company workforce
• Broad and direct ownership during a phase of rapid growth

About the company

Clutch is Canada’s largest online used car retailer. Headquartered in Toronto, it was founded in 2017 and services Ontario, New Brunswick, Nova Scotia, British Columbia, and Prince Edward Island.