Clubmonaco
Part-Time Key Holder
Square One Shopping Centre. Posted 7 months ago
The role
A Keyholder will support company and store goals through customer service, operational procedures, and people development. They will assist managers with merchandising, inventory, and employee experience functions.
What you will do
- Protect the customer experience in all areas
- Help achieve clienteling and data capture goals
- Ensure daily monitoring and execution of sales
- Provide a friendly and welcoming environment
- Maintain a professional appearance consistent with dress code
- Maximize personal sales at all opportunities
- Assist in conflict resolution with client issues
- Communicate product and customer feedback to managers
- Achieve personal SPH goals
- Support management team with training new associates
Required qualifications
- Minimum of 1-2 years of retail experience
- Excellent interpersonal skills supporting a team environment
- Strong English communication - verbal and written
- Excellent time management/project skills
- Strong planning and organizational skills
- Ability to recognize and react to changing work demands
- Comfortable and confident in making effective autonomous and group decisions
- Goal oriented
- Dedicated to high levels of Customer Service and Sales Productivity
- Must be able to work shift standing and walking
- Able to lift approx 20 lbs.
- Must be able to pack, unpack and move stock
Nice to have
- Multilingual is a plus
- On the job special projects that have developed depth of related experience an asset
About the company
clubmonaco