Assistant Manager - Greater Toronto Area

The role

This person will support company and store goals through customer service, operations, and loss prevention. They will assist managers, train new sales associates, and execute merchandising and inventory functions.

What you will do

• Help achieve client relation goals to drive sales
• Protect the customer experience
• Assist in training new associates on product knowledge
• Ensure compliance with all policies and procedures
• Ensure daily monitoring and execution of sales
• Execute and communicate product moves and markdowns
• Responsible for all opening/closing procedures of the store
• Supervise sales floor in the absence of a store manager
• Process returns

Required qualifications

• Minimum of 1 year of retail experience
• Excellent English communication - verbal and written
• Excellent interpersonal skills supporting a team environment
• Excellent time management/project skills
• Strong planning and organizational skills
• Ability to recognize and react to changing work demands
• Comfortable and confident in making effective autonomous and group decisions
• Goal oriented
• Dedicated to high levels of Customer Service and Sales Productivity
• Must be able to work shift standing and walking
• Able to lift approx 20 lbs.
• Must be able to pack, unpack and move stock

Nice to have

• On the job special projects that have developed depth of related experience

About the company

Club Monaco is an international brand that designs and creates modern yet timeless clothing and accessories for women and men. In 1999, Club Monaco became a subsidiary of the Polo Ralph Lauren Corporation.