Assistant Store Manager - TEC

The role

The Assistant Store Manager contributes to financial growth through customer service, operational integrity, and human resources development. This role includes responsibilities in clienteling, store operations, financial management, and inventory control.

What you will do

• Create and foster a database of Club Monaco customers
• Implement a Personal Shopper Program
• Provide customer service and field customer inquiries
• Implement a system to track monthly sales and inquiries
• Lead Product Knowledge sessions for store staff
• Open and close the store on designated shifts
• Monitor and execute daily payroll goals
• Assume Store Manager responsibilities in their absence
• Organize schedules for Managers-in-Training and Stylists
• Manage sales and wage budgets to meet financial plans

Required qualifications

• Minimum of 5 years retail management experience
• Computer proficiency with MS Office; Outlook, Excel, Word
• Excellent English communication - verbal and written
• Excellent interpersonal skills supporting a team environment
• Excellent time management/project skills
• Strong planning and organizational skills
• Ability to recognize and react to changing work demands
• Comfortable and confident in making effective autonomous and group decisions
• Goal oriented
• Dedicated to high levels of Customer Service and Sales Productivity
• Must be able to work shift standing and walking
• Be able to lift approx 20 lbs

Nice to have

• Transferability
• Areas indicating leadership skills such as volunteer work

Before you apply

• Successful candidates will begin training in mid-August at the Sherway Gardens location before transferring to the TEC location

About the company

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view. The brand offers customers must have fashion and key pieces that form the foundation of a modern wardrobe.