Full-Time Key Holder- TEC

The role

A Keyholder will support company and store goals through customer service, operations, and people development. They will assist managers with merchandising, inventory, and employee experience functions.

What you will do

• Protect the customer experience in all areas
• Help achieve clienteling and data capture goals
• Ensure daily monitoring and execution of sales
• Provide a friendly and welcoming environment
• Maintain a professional appearance consistent with dress code
• Maximize personal sales at all opportunities
• Assist in conflict resolution with client issues
• Communicate product and customer feedback to managers
• Achieve personal SPH goals
• Support management team with training new associates

Required qualifications

• Minimum of 1-2 years of retail experience
• Excellent interpersonal skills
• Strong English communication - verbal and written
• Excellent time management/project skills
• Strong planning and organizational skills
• Ability to recognize and react to changing work demands
• Comfortable and confident in making effective autonomous and group decisions
• Goal oriented
• Dedicated to high levels of Customer Service and Sales Productivity
• Must be able to work shift standing and walking
• Able to lift approx. 20 lbs.
• Must be able to pack, unpack and move stock

Nice to have

• Multilingual
• On the job special projects that have developed depth of related experience

Before you apply

• Successful candidates will begin training in mid-August at our Sherway Gardens location before transferring to the TEC location for the grand opening.

About the company

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view. Each season, Club Monaco offers customers must have fashion and key pieces.