Assistant Store Manager/Visual Manager - Sherway Gardens

The role

The Assistant Store Manager contributes to financial growth through customer service, operational integrity, and human resources development. This role may include specialties in merchandising, inventory, or projects.

What you will do

• Create and foster a database of Club Monaco customers
• Implement a Personal Shopper Program
• Implement a monthly outreach program to update client base
• Brainstorm ideas for in store events
• Partner with store management team and district manager to execute store events
• Field customer inquiries regarding products, quality, and returns
• Implement a system to track monthly sales and inquiries
• Lead Product Knowledge sessions for store staff
• Open and close the store on designated shifts
• Manage sales and wage budgets to meet financial plans

Required qualifications

• Minimum of 5 years retail management experience
• Computer proficiency with MS Office; Outlook, Excel, Word
• Excellent English communication - verbal and written
• Excellent interpersonal skills supporting a team environment
• Excellent time management/project skills
• Strong planning and organizational skills
• Ability to recognize and react to changing work demands
• Comfortable and confident in making effective autonomous and group decisions
• Goal oriented
• Dedicated to high levels of Customer Service and Sales Productivity
• Must be able to work shift standing and walking
• Be able to lift approx 20 lbs

Nice to have

• Transferability an asset and increases future opportunity on promotability
• Areas indicating leadership skills such as volunteer work

About the company

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.