Head of Claims and Insurance

The role

You will act as the General Manager for the Risk and Insurance team, managing auto liability, workers compensation, General Liability, and EPL claims. You will oversee internal and external claims teams, manage the carrier landscape, and translate claims data into actionable intelligence.

What you will do

• Define and drive the comprehensive claims strategy for rideshare operations and corporate programs.
• Architect and oversee the claims provider landscape and manage SLAs.
• Provide direct oversight and strategic consultation on high-exposure, complex casualty claims.
• Utilize data ecosystems and RMIS to spot loss trends and detect fraud.
• Serve as a liaison between Claims, Product, Engineering, Safety, and Legal.
• Lead, mentor, and scale a multifaceted Claims organization.
• Lead broker and carrier negotiations.
• Translate granular operational metrics into strategic narratives for the C-suite.

Required qualifications

• 5–8+ years of progressive experience in risk management, insurance, or claims leadership
• Direct experience managing Auto Liability claims
• Significant experience handling claims in Florida and California
• Demonstrated expertise navigating high-litigation, plaintiff-friendly jurisdictions
• Working knowledge of EPL, Physical Damage, and General Liability claims
• Proven ability to lead broker and carrier negotiations
• Strong financial and analytical capabilities
• Ability to operate both strategically and tactically in a high-growth environment
• Bachelor’s degree

Nice to have

• Experience working on both the insurance carrier side and the insured/corporate risk management side
• Experience supporting or operating within mobility, transportation, or rideshare-related environments
• Familiarity with risk exposures associated with W-2 employee workforces across multi-state operations
• JD, MBA, or advanced insurance designations (e.g., CPCU, ARM)

Benefits

• Medical, Dental, Vision, Disability, and Life Insurance
• Flexible Spending Account / Health Savings Account Options
• 401(k)
• Equity
• Sick Time, Unlimited Flexible Time Off, and Paid Holidays
• Paid Parental Leave
• Pre-Tax Commuter Benefit Plan

About the company

Atoms builds Physical AI, real-world robots for industries like food, mining, and transport. They aim to transform physical systems through the integration of hardware, software, AI, operations, manufacturing, and real estate.