Supervisor, Paid Social Media

The role

The Supervisor, Paid Social Media will lead paid social strategy and activation for national clients. This role involves strategy, execution, client leadership, and team development across social platforms.

What you will do

• Develop and execute paid social strategies that align with client objectives.
• Translate client business and brand objectives into actionable activation plans.
• Lead day-to-day paid social operations for assigned clients.
• Work with clients and internal partners to communicate recommendations and insights.
• Manage campaign activation and optimization across social platforms.
• Maintain hands-on platform expertise in evolving social capabilities.
• Analyze campaign performance to identify opportunities and improve outcomes.
• Develop POVs, recommendations, and thought leadership for clients.
• Partner with planning, investment, analytics, and creative teams.
• Mentor, train, and support junior team members.

Required qualifications

• 4+ years of experience in paid social media
• Hands-on experience across major paid social platforms including Meta, LinkedIn, Pinterest, Snapchat, and X
• Ability to translate client business and brand objectives into strategic activation plans
• Strong understanding of audience targeting, campaign structure, budgeting, optimization, creative formats, and measurement
• Ability to analyze campaign performance and turn data into strategic actions
• Experience managing client relationships and presenting results
• Ability to manage multiple clients, campaigns, and priorities
• Demonstrated experience mentoring and developing team members
• Strong communication, collaboration, and relationship-building skills
• Curious and proactive regarding the social media landscape and new technologies
• Solutions-oriented mindset
• Ability to remain in a stationary position 50% of the time

Nice to have

• agency experience preferred

Benefits

• Flexibility to work in hybrid manner with in-office and work from home options
• Open/Flexible PTO/Annual leave
• Sponsored healthcare options and agency-wide physical & mental health support
• 401k with company match (USA)
• Generous Pension (UK)
• Paid sabbatical at significant milestone anniversaries
• Generous paid parental leave policy
• Life milestone recognition & support
• The Pursuit of Happiness Fund for travel, enrichment, fitness, or professional development
• Cell phone/tech reimbursement
• Student Loan payment plan (US)
• Tuition reimbursement

About the company

Crossmedia is a global media independent and one of the largest minority-owned full-service media planning & buying agencies in the nation. The company is a values-based organization guided by the principles of Trust, Reason, and the Pursuit of Happiness.