Baby Imaging Specialist - Johnstown (Hybrid)

The role

The Baby Imaging Specialist provides customer service and performs 3D imaging for babies using Digital Surface Imaging. This role also supports the Insurance Liaison team by researching insurance benefits and obtaining authorizations.

What you will do

• Provide outstanding customer service to all patients
• Complete a three dimensional, 360° image for each baby using Digital Surface Imaging
• Calibrate, operate and ensure optimal performance of imaging equipment
• Schedule new patient and follow-up appointments into Intergy
• Obtain, enter and process patient information in Intergy
• Perform medical office duties including answering phones, cleaning patient rooms and rooming patients
• Coordinate information between referring physicians, insurance companies and treatment clinics
• Obtain insurance authorizations
• Research, review, and document benefits, eligibility, and authorization requirements
• Communicate cost shares, co-payments and financial responsibilities with families

Required qualifications

• 1 – 2 years experience with computer software such as Microsoft Outlook and Adobe
• Investigative, curious and problem solving mindset
• Strong organizational skills and attention to detail
• Self-motivated, task-oriented mindset with a strong ability to multi-task
• Ability to work on a team as well as independently
• Must be able to squat and bend
• Must be able to lift at least 30 lbs
• Must be able to position and handle patient to ensure DSi® images are captured
• Must be able move at a fast pace

Nice to have

• Experience in caring for or working with infants/children
• Experience in high-end retail customer service
• Experience in teaching
• Experience in medical imaging

Benefits

• Medical, Vision, and Dental Insurance
• 401k Retirement Plan
• 3.5 Weeks Paid Time Off plus 7 company-paid Holidays
• Life Insurance
• Short/Long Term Disability Insurance

Before you apply

• Applicants must be authorized to work for any employer in the U.S.
• Unable to sponsor or take over sponsorship of an employment Visa
• Florida Candidates Only: required to complete AHCA's screening program

About the company

Cranial Technologies is dedicated to researching and treating plagiocephaly and provides treatment with Earwell to correct infant ear shapes. They are the leader in pediatric cranial shaping orthoses.