Associate Territory Manager

The role

You will protect and grow referral relationships with established pediatric practices in an assigned market. You will work with a Clinical Sales Representative, educate providers on plagiocephaly and promote the DOC Band and EarWell.

What you will do

• Serve as the consistent point of contact for an assigned portfolio of pediatric practices.
• Monitor referral trends and act on at-risk or declining accounts to recover volume.
• Make sure first-time referrers get timely follow-up.
• Coordinate market growth strategy with your Clinical Sales Representative.
• Contribute customer insights and competitive intelligence in territory planning sessions.
• Deliver in-service presentations and approved education to providers.
• Promote appropriate use of the DOC Band and EarWell.
• Use CRM and reporting tools to segment accounts and document interactions.
• Complete structured onboarding and development and act on coaching.

Required qualifications

• Bachelor's degree
• Strong interest in building a career in medical sales or healthcare business development
• Excellent interpersonal and communication skills
• Demonstrated initiative, accountability, follow-through and willingness to learn
• Ability to absorb clinical-product information quickly and communicate approved content accurately
• State-issued REAL ID compliant license or equivalent TSA accepted travel documentation by start date
• Authorized to work for any employer in the U.S.

Nice to have

• 1–3 years in sales, customer relationship management, healthcare or a similar customer-facing role
• Experience with healthcare professionals or medical practices
• Demonstrated success in customer retention or account growth
• CRM experience

Benefits

• Competitive compensation with additional incentives and bonuses
• Company transportation program
• Comprehensive Medical, Vision and Dental Insurance
• 401k with Company Match
• 18 days PTO plus 7 Company Paid Holidays
• Life Insurance and Short/Long Term Disability Insurance
• Company provided laptop and cell phone

Before you apply

• Visa sponsorship is not offered.
• Internal candidates are not eligible for a sign-on bonus.
• Please do not call HQ or the clinics about this position.

About the company

Cranial Technologies is dedicated to researching and treating plagiocephaly and leads in pediatric cranial shaping orthoses. It also provides EarWell treatment to correct infant ear shapes without surgery.