Baby Imaging Specialist - Cleveland

The role

You will take three-dimensional 360° images of babies using the DSi system and provide customer service to patients and families. You will also schedule appointments, handle patient information in Intergy, and help with front-office and clinic room tasks.

What you will do

• Provide outstanding customer service to all patients
• Create a three-dimensional, 360° image for each baby using Digital Surface Imaging (DSi)
• Calibrate, operate and ensure optimal performance of the DSi imaging system as the point person
• Schedule new patient and follow-up appointments in Intergy
• Obtain, enter and process patient information in Intergy
• Answer phones, clean patient rooms and room patients

Required qualifications

• Energetic and enthusiastic personality
• Ability to learn new things quickly and apply them in a fast-paced, changing environment
• Ability to juggle many duties while keeping the patient experience the top priority
• Experience in one of: caring for or working with infants/children, high-end retail customer service, teaching, medical imaging
• Must be able to squat and bend
• Must be able to lift at least 30 lbs
• Must be able to position and handle patients to ensure DSi images are captured
• Must be able to move at a fast pace
• Must be authorized to work for any employer in the U.S.

Benefits

• Medical, vision and dental insurance
• 401k retirement plan
• 3.5 weeks paid time off plus 7 company-paid holidays
• Life insurance
• Short- and long-term disability insurance
• Opportunity to increase pay in 3-6 months through a levels program

Before you apply

• Must be authorized to work in the U.S.; the company cannot sponsor or take over sponsorship of a work visa at this time
• Florida candidates: the role requires completion of AHCA's screening program after hiring

About the company

Cranial Technologies focuses on researching and treating plagiocephaly (flat head syndrome) and offers EarWell treatment for infant ear shape. The company says it has treated over 500,000 babies with its cranial shaping orthoses.