Lead Order Fulfillment Agent

The role

The Lead Order Fulfillment Agent works with the Order Fulfillment team to ensure orders are accounted for in the statewide seed-to-sale tracking system and internal sales portal. This role involves tracking incoming and outgoing orders and resolving data discrepancies.

What you will do

• Serves as a role model and resource for production staff
• Creates and updates manifests for outgoing deliveries
• Reviews manifests for incoming products and follows up on concerns
• Completes required company and state paperwork
• Works with the Order Fulfillment Manager to resolve data discrepancies
• Coordinates with the management team to provide accurate documentation
• Ensures compliance with state and local cannabis laws and regulations
• Coordinates inventory-tracking procedures
• Assists employees in documenting required information
• Assists with onboarding, training, and integration of new hires

Required qualifications

• At least 1 year of hands-on experience in a factory, production or manufacturing fast-paced environment with measurable goals and working standards
• Strong proficiency working within MS Excel and other MS office products
• Ability to effectively communicate through written and verbal formats
• Effective time-management skills and the ability to multitask
• Ability to work in a fast-paced, changing, and challenging environment
• Requires work around plant material, which could include exposure to plant pollen and/or dust
• Requires ability to sit, stand, kneel, and/or do repetitive actions with your hands for long periods of time
• Requires ability to lift up to 50 lbs to torso level

Nice to have

• Demonstrated experience training, leading and/or mentoring junior staff or new hires
• 2-3 years of hands-on experience in a factory, production or manufacturing fast-paced environment
• Prior experience with point-of-sale applications
• Knowledge of medical cannabis law, medicinal benefits, and professional cannabis exposure

Benefits

• Major medical, dental and vision insurance
• 401(K)-match program
• FSA/HSA programs
• LTD/STD options
• Life insurance and AD&D
• Paid holidays
• Paid time off
• Annual discretionary bonuses
• Stock options
• Employee discount program

Before you apply

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry
• The company does not offer employment-based visa sponsorship
• Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship

About the company

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Their portfolio features in-house cultivated and manufactured cannabis brands.