Operations Support Supervisor

The role

The Operations Support Supervisor supports daily facility operations with a focus on Materials Management, Inventory Control, and Quality Assurance. This role involves overseeing material distribution, maintaining inventory accuracy, and providing direction to employees.

What you will do

• Oversee daily materials management activities including receiving, storage, inventory movement, and material distribution.
• Maintain inventory accuracy through cycle counts, reconciliations, and discrepancy investigations.
• Coordinate with production and other departments to ensure material availability.
• Support Quality Assurance activities including documentation reviews and compliance monitoring.
• Monitor departmental workflows and implement improvements.
• Provide daily direction, guidance, and support to employees.
• Serve as a primary point of contact for operational challenges.
• Support the development, implementation, and enforcement of standard operating procedures.
• Assist with facility audits and inventory investigations.
• Maintain consistent communication with the Operations Support Manager.

Required qualifications

• Experience in manufacturing, materials management, inventory control, quality assurance, or related operations.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage competing priorities and work independently with minimal supervision.
• Proficiency with Microsoft Office and inventory management systems.

Nice to have

• Previous leadership or supervisory experience
• Experience in a regulated manufacturing environment
• Knowledge of Massachusetts cannabis regulations and METRC

Benefits

• Major medical, dental and vision insurance
• 401(K)-match program
• FSA/HSA programs
• LTD/STD options
• Life insurance and AD&D
• Paid holidays
• Paid time off
• Annual discretionary bonuses
• Stock options
• Employee discount program

Before you apply

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry
• The company does not offer employment-based visa sponsorship
• Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship

About the company

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Their mission is to normalize and professionalize cannabis through passionate employees.