AI Deployment Manager

The role

You will lead customer deployments end-to-end to turn AI initiatives into live solutions. You will work hands-on and customer-facing to drive measurable business outcomes.

What you will do

• Lead customer deployments end-to-end
• Turn ambitious AI initiatives into live, adopted solutions
• Drive measurable business outcomes
• Ensure deployments run smoothly, on time, and against success metrics
• Bring clarity, structure, and momentum to complex initiatives

Required qualifications

• Experience leading technical or AI-driven SaaS implementations
• Strong project management skills
• Consultative, customer-first mindset
• Comfort working with technical concepts, data, and analytics
• Ability to translate complex technology into clear, actionable plans
• Bias toward execution, outcomes, and ownership
• Thrives in fast-paced, high-growth environments

Benefits

• Medical, dental, and vision plans
• Paid parental leave
• Monthly Health & Wellness allowance
• Work-from-home office stipend
• Lunch reimbursement for in-office employees
• Flexible PTO
• Equity

Before you apply

• We may use AI tools in our recruiting process, which require human review and oversight
• We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device

About the company

Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence. The company was born from the Stanford AI Lab.