Senior Product Designer, AI Builders

The role

You will design tools that allow customers to build, evaluate, and ship AI agents and workflows. You will work at the intersection of LLM capabilities, CX operations, and workflow design to create intuitive builder experiences.

What you will do

• Turn complexity of AI and business logic into intuitive self-serve builder experiences
• Pair vibe coding/design with engineer and designer partners to iterate builder concepts
• Partner with PMs and tech leads to define problem spaces and milestones
• Run discovery and evaluative research including interviews and usability tests
• Collaborate with PMs, MLEs, FDE/FDPMs, Customer Success, and Marketing teams
• Advocate for craft and raise the quality bar
• Exercise judgment on when to ship

Required qualifications

• Education in Design, HCI, Interaction, or 5+ years equivalent industry experience
• Experience in designing AI-driven workflows, no-code/low-code/agentic builders, or complex B2B enterprise applications
• AI-native working style using tools like Claude Code, Cursor, or MCP
• Portfolio showcasing simple and elegant design solutions to complex problems
• Strong product thinking
• Interaction design
• Prototyping
• Visual design
• User research

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible PTO
• Paid parental leave
• Retirement savings plan
• Remote work setup budget
• Monthly wellness and communication stipend
• In-office meal program and commuter benefits for onsite employees

About the company

Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence. The company was born from the Stanford AI Lab.