Quality Assurance Specialist

The role

You will run structured quality assurance work on digital projects, including test plans, test cases, functional and regression testing, and defect tracking. You will work with QA Leads, project managers, designers and developers to make sure requirements and quality standards are met.

What you will do

• Ensure project quality aligns with business requirements and design specifications.
• Analyze requirements, user stories, tickets and technical documentation to identify testing needs.
• Create, maintain and execute test plans, test cases, test scripts, checklists and traceability matrices.
• Perform functional and non-functional testing across digital products and platforms.
• Execute regression testing after updates and releases.
• Identify, document and track defects through resolution using defect management tools.
• Create quality reports and metrics for project and organizational performance tracking.
• Communicate test results, risks and recommendations to project teams and QA leadership.
• Participate in project meetings, planning sessions and QA reviews.
• Support onboarding and knowledge-sharing for new QA team members.

Required qualifications

• At least 2 years of experience in Software Quality Assurance.
• Bachelor's degree in Software Engineering, Computer Science, Information Technology or a related field, or equivalent professional experience.
• Working knowledge of Agile software development methodologies.
• Experience collaborating with both local and offshore teams.
• Experience using task management and defect-tracking tools such as Jira or similar platforms.
• Strong working knowledge of Windows and/or macOS environments.
• English proficiency at approximately B2 level or higher in reading, writing and verbal communication.

Nice to have

• ISTQB Certification or equivalent QA certification.
• Additional quality assurance, testing or software quality certifications.
• Experience with Jira, Confluence and Box.
• Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, Visio and MS Project.

Benefits

• Maternity and parental leave extra days
• Competitive benefits packages
• Vacation, compassionate leave, sick days and flex days
• Access to online services for families and new parents
• Diversity and Inclusion Board with 12 affinity groups
• Internal learning and development programs
• Enterprise-wide employee discounts

Before you apply

• Candidates must have English proficiency at approximately B2 level or higher.
• Candidates must be willing to work from an office at least 3 days a week.

About the company

Critical Mass is an equal opportunity employer that values its employees and offers competitive compensation and benefits. The company uses artificial intelligence in parts of its recruitment process, with human review of hiring decisions.