Case Manager

The role

You will be a Case Manager in the Queens Supervised Release Program. You will assess clients' needs, build relationships with participants and their support systems, and connect them with resources such as education, employment and treatment.

What you will do

• Conduct intake and assessment interviews to identify immediate needs and recidivism risk factors
• Assess for mental health and substance abuse problems and make referrals
• Create goal plans with participants and connect young participants to school, job and training programs
• Verify participant contact information and assign age-appropriate activities
• Build relationships with participants aged 16 and older and with their guardians and support people
• Maintain face-to-face and telephone contact, monitor re-arrests, and prepare court reports
• Run psychoeducational and supportive group sessions for participants aged 16 to 24
• Write progress reports for each court date and maintain case management records
• Communicate with defense attorneys, Assistant District Attorneys and referral agencies, and appear in court when needed
• Take part in clinical supervision, case conferences, staff meetings and training

Required qualifications

• Bachelor's degree in social work, psychology, sociology, criminal justice, or other related field
• 2 years of experience in case management, at least 1 year with an adolescent population
• Willing to work evening and weekend hours

Nice to have

• Knowledge of NYC Court Operations
• Familiarity with Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models
• Working knowledge of treatment programs and support services for referrals
• Ability to exercise sound and quick judgment
• Excellent communication and writing skills
• Excellent time management skills
• Computer literate and able to adapt to changing technology
• Bilingual skills, especially Spanish, Mandarin, Korean or French-Creole
• Credentialed Alcoholism and Substance Abuse Counselor (CASAC) or CASAC Trainee (CASACT) encouraged to apply

Benefits

• Health, dental and vision insurance
• Comprehensive mental health and wellness Employee Assistance Program (EAP) plan
• Four weeks' vacation
• Paid holidays
• Retirement plan with employer matching contributions
• Professional learning and development through partnerships, vendor services and in-house training

Before you apply

• Internal applicants must have at least 1 year in their current role and be in good standing, with no disciplinary action in the last 90 days

About the company

The New York City Criminal Justice Agency is a not-for-profit service and research organization working with the Mayor's Office of Criminal Justice. It provides pretrial services to over 100,000 people arrested each year in New York City.