Director of Operations

The role

The Director of Operations provides strategic oversight and cohesion to Lucosky Brookman LLP. This person will build infrastructure, create accountability systems, and lead cross-functional initiatives to support firm growth.

What you will do

• Serve as a senior operational partner to the executive leadership team
• Audit and improve existing data systems and create firmwide KPIs and dashboards
• Inventory and evaluate vendor relationships, contracts, and operational spending
• Oversee legal technology, technology vendors, and system utilization
• Develop policies for AI use, document storage, email retention, and technology governance
• Standardize and document SOPs and improve cross-functional workflows
• Develop plans for crisis situations to ensure minimal impact on operations
• Lead operational initiatives and establish accountability across departments
• Serve as the primary operational liaison for senior leadership

Required qualifications

• Proven experience in a senior operations role within a law firm or related legal environment
• Expertise in developing and managing KPIs, data analysis, and presenting actionable insights through dashboards
• Deep understanding of law firm operations, attorney workflows, and sector-specific technology
• Experience in negotiating and managing vendor contracts
• Strong executive presence
• Ability to work with demanding personalities
• Ability to communicate complex issues clearly
• Familiarity with legal technology
• Experience leveraging AI for operational efficiency
• Skill in leading cross-functional initiatives and driving change across departments

Nice to have

• MBA
• JD
• Other advanced degree

Benefits

• Competitive compensation
• Comprehensive benefits package

About the company

Lucosky Brookman LLP is a nationally recognized full-service law firm founded in New Jersey. The firm provides legal services in areas including capital markets, mergers and acquisitions, commercial litigation, and intellectual property.