Director of Operations

The role

The Director of Operations will drive execution of strategies and transform strategic vision into operational reality for a law firm. You will work closely with the Founder to solve organizational challenges, streamline operations, and build systems for the growing consumer practice.

What you will do

• Drive execution of strategies across the firm
• Identify and address inefficiencies and strengthen workflows
• Build and optimize recruiting engine and people systems
• Provide strategic oversight across marketing efforts
• Evaluate and implement tools, automation, and systems
• Coordinate execution across legal, operations, marketing, offshore teams, and external partners
• Take ownership of complex, ambiguous challenges
• Strengthen systems and build infrastructure while the business grows

Required qualifications

• Extensive experience leading and scaling operations in a high-growth, fast-moving, entrepreneurial environment
• Ability to bring structure to ambiguity and drive execution with ownership and sound judgment
• Ability to identify patterns across functions and develop scalable solutions
• Comfort using KPIs, data, and ROI thinking
• Ability to earn trust and drive change across strong personalities and cross-functional teams
• Proven record in building and managing talent acquisition and retention systems
• Experience leading through offshore teams, external partners, or distributed operating environments
• Strong familiarity with AI, automation, and emerging tools
• Strong analytical and problem-solving skills

Nice to have

• Startup or growth-stage operating experience

Benefits

• Direct engagement with the firm's leadership for mentorship and impactful decision-making
• Innovative environment valuing technology and cutting-edge legal strategies
• Participation in high-visibility projects
• Significant degree of autonomy in decision-making and strategy implementation

About the company

Levi & Korsinsky LLP is a nationally recognized class action law firm based in New York City. The firm has spent over two decades fighting for the rights of consumers and shareholders.