Senior Human Resources Manager

The role

The Senior Human Resources Manager will own the firm's established HR function and serve as the primary HR resource. This person will manage HR operations, training, compliance, payroll, and the employee lifecycle while reporting to the COO and CEO.

What you will do

• Take ownership of day-to-day HR operations and compliance processes
• Own and maintain Debt Defenders University for training and SOPs
• Manage onboarding and offboarding processes for employees and contractors
• Handle payroll and timesheet administration through Gusto
• Oversee personnel records, benefits administration, and HR support
• Drive the cadence and follow-through of performance evaluations
• Serve as a resource for employee conflicts, performance concerns, and disciplinary matters
• Research HR requirements for expansion into new states or countries
• Manage employee recruiting through WiseHire

Required qualifications

• 3+ years of HR or People Operations experience with a strong generalist foundation
• Hands-on experience across core HR functions
• Ability to organize complex information and translate it into training content
• Comfortable working across HR systems including Gusto, WiseHire, and SharePoint
• Ability to independently own established HR processes
• Strong written and interpersonal communication skills
• Ability to independently troubleshoot issues
• Experience supporting managers through performance processes
• Experience supporting U.S. employees and international independent contractors

Benefits

• Health Insurance
• Dental & Vision Insurance
• Retirement Plan
• Paid Time Off

About the company

Debt Defenders is an award-winning consumer advocacy law firm focused on debtors' rights. The firm serves Texas and is expanding to Georgia.