Director, Global PMO

The role

You will lead the Global PMO within Operational Excellence and Transformation to provide consistent planning, governance, and delivery for complex cross-functional programs. You will act as both a center of excellence and an execution team to drive measurable outcomes and strengthen project management capability.

What you will do

• Lead the day-to-day Global PMO as a COE and execution team
• Lead or oversee high-priority cross-functional programs
• Establish governance forums, RAID management, and decision pathways
• Maintain a transparent view of the PMO portfolio and provide executive reporting
• Define and improve project and program-management methodologies, tools, and standards
• Coach embedded PMs and business teams on effective execution
• Build partnerships across Regional teams and various functional departments
• Partner with business owners to define success measures and track program outcomes

Required qualifications

• 12+ years of professional experience in program/project management, business operations, strategy, transformation, or management consulting
• Significant experience leading large cross-functional programs
• Significant experience managing project or program-management professionals in the media, entertainment, or streaming industry
• 5+ years of experience managing program managers
• Demonstrated experience building and scaling global programs, operating models, or PMO frameworks
• Proven track record delivering complex, multi-workstream programs
• Deep expertise in integrated planning, program governance, portfolio management, RAID management, executive reporting, and decision/escalation mechanisms
• Exceptional executive presence, communication, analytical synthesis, and stakeholder-management skills
• Experience with project management tools (i.e. Asana, JIRA, etc.)

Nice to have

• Experience with large-scale business transformation, operational excellence, management consulting, and/or change-management programs
• Experience working across global and regional operating models and with technology-enabled transformation, including automation or AI initiatives

Benefits

• Salary plus performance bonus earning potential
• Flexible time off policies
• Medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance

About the company

Crunchyroll delivers the art and culture of anime to a community of over 100 million fans across 200+ countries and territories. It is an independently operated joint venture between Sony Pictures Entertainment and Aniplex.