Associate CX Incident Response Manager

About the job

About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love. Join our team, and help us shape the future of anime! About the Team The Customer Experience Incident Response team plays a critical role in ensuring Crunchyroll delivers a seamless and reliable experience to anime fans around the world. Working closely with Product,…