Systems Engineer

The role

The Network and Systems Technician 2 provides mid-level support to the Islip School District technology department. This role handles infrastructure and end-user support including networking, server maintenance, virtualization, and endpoint management.

What you will do

• Manage and troubleshoot routing, switching and wireless connectivity across district buildings
• Diagnose outages and performance issues and document each fix
• Perform routine server maintenance including database and software updates and patching
• Monitor server health and respond to alerts
• Manage virtual machines including creating, updating and removing snapshots and adjusting resource allocation
• Deploy policies and manage Windows devices in Microsoft Intune, Chromebooks in Google Admin Console and iPads in Jamf
• Support device deployment, patching and inventory through Endpoint Central
• Resolve staff and student tickets in ServiceDeskPlus
• Keep asset records accurate
• Assist with network equipment installs, replacements and configuration changes under senior direction

Required qualifications

• 2 to 5 years of hands-on IT experience covering both infrastructure and end-user support
• Solid proficiency troubleshooting routing, switching and wireless networks
• Routine server maintenance, including software and database updates
• Working from a ticketing system and keeping documentation current
• VMware vCenter, especially snapshots and resource allocation
• Microsoft Intune for policy deployment and Windows device management
• Google Admin Console for Chromebook management
• Jamf for iPad management
• ManageEngine Endpoint Central or other Endpoint Central products
• Works independently through issues from first report to resolution
• Communicates clearly and patiently with non-technical staff, students and administrators
• Organized and disciplined about documentation, asset records and follow-up

Nice to have

• Experience supporting a K-12 school district environment

Benefits

• Medical and dental plans
• Company paid vision and short and long term disability plans
• Flexible spending programs including Healthcare, Dependent Care, Transit and Parking
• 401K with employer match
• Tuition reimbursement
• Onsite fitness center (or gym membership reimbursement for client or satellite based employees)
• Company paid life Insurance
• Paid holidays and vacation
• Technical certification gift card rewards program

About the company

CCS is a leading technology consulting firm providing solutions to clients in the northeast for over 45 years. Their goal is to make technology easy and help clients use it effectively.