Director, GTM Finance

The role

The Director, GTM Finance will own the go-to-market P&L end-to-end across Sales, Marketing, and Customer Success. You will drive unit economics, revenue forecasting, and capacity planning while building a finance team as the company scales.

What you will do

• Own the GTM P&L end-to-end including revenue, gross margin, and opex
• Drive unit economics and the growth funnel model
• Own the ARR roll-forward, bookings, and revenue forecasting
• Partner with Sales and RevOps on capacity planning, deal economics, and pricing
• Build and own the monthly/quarterly GTM reporting package for the exec team and Board
• Champion AI-enabled finance workflows
• Build the GTM finance team

Required qualifications

• 10+ years in FP&A, strategic finance, or related roles at complex, scaled orgs
• Deep GTM business-partnering experience with Sales, Marketing, or Customer Success
• Comfortable with subscription/SaaS metrics (ARR, NRR, CAC, LTV)
• Concrete, demonstrated track record driving AI adoption in finance workflows
• Proven people leader who has managed and developed finance professionals
• Strong Excel skills
• Experience with planning/GTM systems (NetSuite, Salesforce, Gong, Drivetrain)
• Bachelor's degree in Finance, Accounting, Economics, or related field

Nice to have

• experience using Snowflake
• MBA

Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
• 16 weeks paid parental leave
• unlimited PTO
• stipends for remote work and wellness
• professional development budget

Before you apply

• Recruiter Screen
• Hiring Manager Screen
• Two Cross-functional conversations
• Case study + Case Review Panel
• All final candidates will be asked to complete a background check and employment verifications

About the company

Customer.io is a platform used by over 9,000 companies to send automated communications including emails, push notifications, in-app messages, and SMS. The company helps teams send smarter, more relevant messages using real-time behavioral data.