Mid-Market Account Executive, Americas

The role

You will represent Customer.io to prospective customers and drive growth within key market segments. This is a full-cycle sales role involving prospecting, demoing, and closing inbound and outbound demand.

What you will do

• Build and manage a pipeline through self-sourced leads and SDR-supported leads
• Lead the entire sales process from prospecting and discovery through demo and closing
• Conduct discovery calls to understand customer business challenges and goals
• Position Customer.io solutions to meet customer needs
• Work closely with the SDR team for lead quality feedback
• Collaborate with Customer Success and Technical Support for post-sale hand-off
• Own and report on individual sales metrics
• Engage in high-volume prospecting, cold and warm outreach
• Manage the full sales cycle for deals typically under $50,000 ACV
• Drive growth within mid-sized clients

Required qualifications

• 2+ years of experience in full-cycle B2B SaaS or MarTech sales, handling mid-market accounts
• Candidates must be located in the United States
• Proven success in new customer acquisition and closing deals within the B2B SaaS space
• Familiarity with MEDDPICC or a similar framework
• Excellent written and verbal communication skills
• Strong ability to identify customer business needs and position relevant solutions

Nice to have

• MarTech experience

Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
• 16 weeks paid parental leave
• unlimited PTO
• stipends for remote work and wellness
• professional development budget

Before you apply

• Candidates must be located in the United States
• Final candidates will be asked to complete a background check and employment verifications

About the company

Over 9,000 companies use Customer.io platform to send emails, push notifications, in-app messages, and SMS. The platform powers automated communication using real-time behavioral data.