Senior Brand Designer

The role

You will own brand design execution for product launches and build AI-assisted workflows, templates, and components. You will work with the Brand Studio team to design website pages, campaign assets, and event materials.

What you will do

• Own brand design execution for product launches using AI-native workflows
• Design website pages, templates, and components
• Develop campaign assets for digital and out-of-home advertising
• Design branded materials for events and conferences
• Build and maintain brand templates and libraries
• Own the AI creative stack by choosing tools and setting standards
• Enable teams through workshops, playbooks, and guardrails
• Translate briefs from Product Marketing and Demand Generation into creative concepts
• Partner with Product Design to align brand and product expression
• Mentor designers and work with leadership on priorities and business cases

Required qualifications

• 7+ years of hands-on brand or visual design experience
• Portfolio showing brand systems, campaign work, product launch design, web and landing pages, event and out-of-home, and AI-assisted work
• Expert proficiency in Figma
• Fluency in Adobe Creative Suite
• Strong typography and layout instincts
• Ability to turn complex technical concepts into clear visuals
• Business acumen
• Ability to manage up and lead without authority
• Mentorship experience
• Deep, hands-on experience with AI image and design tools in production workflow
• Fluency across the AI creative stack

Nice to have

• Ideally in-house at a B2B SaaS or tech company

Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
• 16 weeks paid parental leave
• unlimited PTO
• stipends for remote work and wellness
• professional development budget

Before you apply

• Final candidates will be asked to complete a background check and employment verifications

About the company

Customer.io is a platform used by over 9,000 companies to send automated communications including emails, push notifications, in-app messages, and SMS.