Sr Sales Manager, Mid-Market - UK & Ireland (Remote)

The role

You will build and lead a new team of 6–8 Account Executives in the Mid-Market organization. You will coach reps, drive forecast accuracy, and translate go-to-market strategy into team execution.

What you will do

• Lead and develop a high-performing team
• Coach Account Executives to meet or exceed quota
• Run focused 1:1s built around deal quality and skill development
• Ramp new reps and address performance gaps
• Build a team culture rooted in ownership and collaboration
• Lead weekly pipeline and forecast reviews
• Maintain healthy pipeline coverage
• Reinforce structured, rep-owned outbound
• Coach reps to run well-qualified mid-market opportunities
• Partner cross-functionally with Sales Ops, Marketing, and Solutions Architects

Required qualifications

• 7–10 years of sales experience
• 3–5+ years managing quota-carrying reps
• Candidates must be based in the United Kingdom or Ireland
• Track record of leading successful mid-market or high-velocity sales teams
• Strong at pipeline inspection and forecasting
• Experienced in coaching outbound pipeline generation and improving outbound motions
• Comfortable operating inside a structured qualification framework like MEDDICC
• Clear, direct communicator

Nice to have

• Experience in marketing technology or SaaS

Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
• 16 weeks paid parental leave
• unlimited PTO
• stipends for remote work and wellness
• professional development budget

Before you apply

• Role is only open to candidates based in the United Kingdom or Ireland
• One week to complete a take-home assignment
• Final candidates will be asked to complete a background check and employment verifications

About the company

Over 10,000 companies use the Customer.io platform to send emails, push notifications, in-app messages, and SMS. The platform powers automated communication using real-time behavioral data.