Associate Account Executive, UK & Ireland

The role

You will represent Customer.io to a portfolio of startup customers through full-cycle sales. You will prospect, demo, and close deals to drive growth within the startup segment.

What you will do

• Build and manage a pipeline through self-sourced leads and SDR-supported leads
• Own consistent outbound prospecting into startup accounts
• Lead the entire sales process from prospecting and discovery through demo and closing
• Conduct discovery calls to understand startup growth journeys and business challenges
• Position Customer.io solutions to support startup growth
• Work closely with the SDR team for lead quality feedback
• Coordinate with Customer Success and Technical Support for post-sale hand-off
• Own and report on individual sales metrics
• Engage in high-volume prospecting, cold and warm outreach
• Manage the full sales cycle for deals typically around $20,000 ACV

Required qualifications

• 1+ years of experience in full-cycle B2B SaaS or MarTech sales, or a strong SDR/BDR background
• UK or Ireland only
• Exposure to new customer acquisition and closing deals within the B2B SaaS space
• Familiarity with MEDDPICC or a similar framework that supports consultative selling and discovery, or eagerness to learn one
• Excellent written and verbal communication skills
• Strong ability to identify a startup's business needs and position relevant solutions

Nice to have

• MarTech experience including experience with outbound prospecting

Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
• 16 weeks paid parental leave
• unlimited PTO
• stipends for remote work and wellness
• professional development budget

Before you apply

• All internal candidates will still need to complete standard pre-employment steps including background check and employment verification

About the company

Over 10,000 companies use Customer.io's platform to send emails, push notifications, in-app messages, and SMS. The platform powers automated communication using real-time behavioral data.