Tier 1 Help Desk Technician

About the job

Dark Wolf is seeking a Help Desk Technician to join our team and play a crucial role in our IT operations and end-user support. The technician will be responsible for assisting users with seamless onboarding onto our internal onboarding platforms and providing essential Tier 1 technical troubleshooting. This role requires familiarity with standard operating systems, basic networking, and customer service best practices. Depending on the level, individuals in this role may perform under supervision, collaborate on complex support tasks, or lead high-impact user-experience initiatives. Key Responsibilities: - Supporting the onboarding of new users onto our platforms and internal systems under…