Sr Designated Support Engineer

About the job

P-1011 As a Designated Support Engineer (DSE) at Databricks, you will serve as the principal technical support advisor and voice of the customer for our most strategic enterprise accounts leveraging technical experience and business skills. In this role, you will lead high-touch, support-driven customer engagements, and provide proactive advisory. You will leverage support trends, ticket history, and operational telemetry to ensure the operational health, scale, and resiliency of customer data platforms. This self-motivated professional will demonstrate high commitment to both customers and internal teams, with excellent communication, project management, and problem-solving skills. While…