Delivery Solutions Architect - High-Tech & Manufacturing

United States. Posted 6 months ago

The role

You will collaborate with sales and field engineering teams to accelerate Databricks platform adoption and growth. You will act as a post-sale technical lead to ensure customer success and maximize value from Databricks workloads.

What you will do

Engage with Solutions Architects to understand use case demand plans
Lead post-technical win technical account strategy and execution
Drive onboarding, enablement, success, and healthy consumption of workloads
Act as first contact for technical issues related to production status
Leverage Shared Services, User Education, and Support resources
Execute plans to accelerate key use cases into production
Navigate Databricks Product and Engineering teams for innovations and upgrades
Develop execution plans for use case production, enablement, and product adoption
Provide internal and external KPI reporting on usage and customer health

Required qualifications

5+ years of experience in technical project/program delivery within Data and AI
Programming experience in Python, SQL, or Scala
Experience in customer-facing pre-sales, technical architecture, customer success, or consulting
Understanding of solution architecture related to distributed data systems
Understanding of how to attribute business value and outcomes to specific project deliverables
Technical program or project management experience
Experience in resolving complex escalations with senior customer executives
Experience conducting discovery workshops, creating roadmaps, and managing complex programs
Track record of overachievement against quota, goals, or similar objective targets
Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience
Ability to travel up to 30% when needed

About the company

Databricks is the Data and AI company. More than 20,000 organizations worldwide rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents.