Sr. Manager, Field Engineering - Sports

The role

You will lead a team of technical customer advisors and shape the strategy, roadmap, and operating model for a Field Engineering portfolio. You will partner with Sales and cross-functional leadership to drive technical-win strategy and customer outcomes.

What you will do

• Lead, coach, and develop Field Engineering professionals and emerging people leaders.
• Set team strategy and roadmaps connecting customer needs and business outcomes.
• Partner with Sales and cross-functional leadership on technical-win strategy and resource allocation.
• Build relationships with senior customer stakeholders.
• Establish repeatable inspection mechanisms like portfolio and customer-health reviews.
• Coach leaders and senior practitioners through complex situations.
• Build and share playbooks, tools, and operating mechanisms.
• Influence Product, Engineering, Support, Professional Services, Marketing, and Partners.
• Use AI and automation to increase team productivity and impact.
• Model a culture of psychological safety, inclusion, and high performance.

Required qualifications

• Experience managing technical customer-facing teams and/or other people leaders.
• Experience leading complex, multi-stakeholder customer engagements and cross-functional initiatives.
• Experience in data platforms, analytics, AI, cloud, software, technical consulting, or a related technical domain.
• Strong written, verbal, presentation, decision-making, and stakeholder-management skills.
• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience.

Nice to have

• Experience with Databricks or comparable data and AI platforms.
• Experience leading across multiple segments, geographies, countries, customer portfolios, or technical practices.
• Experience designing or improving Field Engineering, Solutions Architecture, technical sales, customer success, or similar operating models.
• Experience building partner ecosystems and cross-functional communities of practice.
• Experience using AI, automation, dashboards, or other mechanisms to improve organizational scale and repeatability.

Benefits

• Annual performance bonus
• Equity

About the company

Databricks is the Data and AI company. More than 20,000 organizations worldwide rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents.