Delivery Solutions Architect - Financial Services

Georgia; Illinois; Massachusetts; New York; North Carolina; Washington, D.C.. Posted a month ago

The role

You will collaborate with sales and field engineering teams to accelerate Databricks platform adoption and growth. You will act as a post-sale technical lead to ensure customer success and maximize return on investment for complex workloads.

What you will do

Engage with Solutions Architects to understand use case demand plans.
Lead post-technical win technical account strategy and execution.
Act as accountable technical leader for specific use cases and customers.
Serve as first contact for technical issues related to production or go-live status.
Leverage shared services, user education, and support resources.
Create and execute plans to accelerate use cases into production.
Navigate Databricks Product and Engineering teams for innovations and upgrades.
Develop execution plans covering use case production, enablement, and product adoption.
Provide internal and external KPI reporting on usage and customer health.

Required qualifications

7+ years of experience in technical project or program delivery within Data and AI.
Programming experience in Python, SQL or Scala.
Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
Understanding of solution architecture related distributed data systems.
Understanding of how to attribute business value and outcomes to specific project deliverables.
Technical program or project management including account, stakeholder and resource management.
Experience resolving complex escalations with senior customer executives.
Experience conducting discovery workshops, creating strategic roadmaps, and managing complex programmes.
Track record of overachievement against quota, Goals or similar objective targets.
Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience.
Can travel up to 30% when needed.

About the company

Databricks is the Data and AI company. More than 20,000 organizations worldwide rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents.