Sr. Delivery Solutions Architect (Greater China Region)

Singapore. Posted a month ago

The role

You will collaborate with sales and field engineering teams to accelerate Databricks platform adoption and growth. You will act as a post-sale technical lead to ensure customer success and maximize value from Databricks workloads.

What you will do

Engage with Solutions Architects to understand use case demand plans
Lead post-technical win technical account strategy and execution
Act as accountable technical leader for specific use cases and customers
Serve as first contact for technical issues related to production or go live status
Leverage Shared Services, User Education, and Support resources
Create and execute plans to accelerate key use cases into production
Navigate Databricks Product and Engineering teams for innovations and upgrades
Develop execution plans covering use case production, enablement, and product adoption
Provide internal and external KPI reporting on usage and customer health

Required qualifications

8+ years of experience in technical project or program delivery within Data and AI
Programming experience in Python, SQL or Scala
Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
Understanding of solution architecture related distributed data systems
Understanding of how to attribute business value and outcomes to specific project deliverables
Technical program or project management including account, stakeholder and resource management
Experience resolving complex and important escalation with senior customer executives
Experience conducting discovery workshops, creating strategic roadmaps, business analysis and managing complex programmes/projects
Track record of overachievement against quota, Goals or similar objective targets
Proficiency in Mandarin
Experience in the Greater China Region
Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience

About the company

Databricks is the Data and AI company. More than 20,000 organizations worldwide rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents.