Sr. Engagement Manager (Service Sales Executive)

The role

The Engagement Manager translates customer business challenges into outcome-driven FDE engagements. You will lead the lifecycle from opportunity discovery and deal shaping to contract closure and handover to the delivery team.

What you will do

• Engage with account teams and customers to uncover business priorities and budget
• Articulate customer success stories and business ROI to qualify FDE engagements
• Formulate commercial deal structures and unlock co-investment or funding vehicles
• Lead the full deal execution lifecycle including solution scoping and SOW drafting
• Manage pricing models, internal approval governance, and commercial contract negotiations
• Maintain oversight of deal pipeline health, milestones, risks, and forecasts
• Collaborate with FDE technical leadership to define scopes, dependencies, and staffing plans
• Align with SI/consulting partners to ensure seamless transition to execution

Required qualifications

• 7+ years of experience in enterprise professional services, management consulting, or technical services sales
• Strong executive presence and negotiation skills
• Ability to translate business objectives into value propositions, success metrics, and SOWs
• Experience drafting proposals, building pricing models, and navigating internal approvals
• Solid understanding of the Data & AI landscape including cloud architecture, data engineering, analytics, and ML/AI
• Ability to lead strategic discussions with technical and C-level stakeholders
• Accountability for deal pipeline management, bookings/revenue forecasting, and risk mitigation
• Working knowledge of project delivery governance
• Native-level fluency in Korean
• Professional working proficiency in English

Nice to have

• Experience leading business development, scoping, and contracting for Data & AI platform modernization, enterprise migrations, or generative AI solutions
• Experience structuring outcome-based, milestone-driven, or fixed-scope contracts
• In-depth familiarity with major cloud providers (AWS, Microsoft Azure, Google Cloud)
• Experience leveraging CSP co-funding/incentive programs
• Experience designing joint engagement or subcontracting models with System Integrators (SIs) and delivery partners
• Track record of leading large-scale enterprise engagements across key Korean industries
• Deep understanding of domestic procurement cycles and complex stakeholder navigation

About the company

Databricks is the Data and AI company. More than 20,000 organizations worldwide rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents.