Commercial Sales Engineer 2 (AMER - West)

The role

Sales Engineers help qualify and close opportunities by providing technical expertise through presentations, demonstrations, and technical evaluations. You will own technical engagements throughout the sales cycle and partner with Account Executives to align customer objectives with the Datadog platform.

What you will do

• Partner with the sales team to articulate Datadog's value proposition, vision, and technical strategy.
• Deliver tailored product demonstrations and technical presentations.
• Assist with technical discovery by identifying customer business objectives, technical challenges, and success criteria.
• Own technical evaluations (POCs) from kickoff through completion.
• Expand expertise across Datadog's platform and build technical credibility.
• Develop trusted relationships with customer technical stakeholders.
• Communicate business value to broader buying teams.
• Share best practices and mentor newer Sales Engineers.
• Solve technical challenges throughout the pre-sales lifecycle.

Required qualifications

• Strong understanding of cloud infrastructure, modern application architectures, observability, and/or DevOps technologies.
• Comfortable independently leading technical presentations, product demonstrations, and evaluations.
• Able to translate technical capabilities into meaningful business outcomes for customers.
• Effective communicating with both technical practitioners and business stakeholders.
• Comfortable navigating multiple customer stakeholders while managing several active evaluations simultaneously.
• Curious, adaptable, and eager to continually learn and expand technical expertise.
• Able to sit for up to 4 hours while traveling to and from client sites.
• Able to travel via auto, train, or air up to 25% of the time.

Nice to have

• Ideally 1.5 years or greater as a Sales Engineer or in a comparable customer-facing technical role.
• Experience with modern infrastructure technologies, such as cloud platforms, containers, Kubernetes, microservices, networking, and/or operating systems.

Benefits

• Best-in-class onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program
• New hire stock equity (RSUs)
• Employee Stock Purchase Plan (ESPP)
• Continuous professional development, product training, and career growth opportunities
• Inclusive company culture with Community Guilds and Inclusion Talks
• Healthcare, dental, parental planning, and mental health benefits
• 401(k) plan and match
• Paid time off
• Fitness reimbursements
• Discounted employee stock purchase plan

About the company

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack. It brings applications, infrastructure, data, models, and security into one place.