Senior Sales Engineer - AI Accounts

The role

You will serve as the technical lead for a portfolio of AI labs. You will own technical relationships, run production-scale POVs, and partner with AEs to drive expansion.

What you will do

• Own the technical relationship across a small portfolio of AI labs
• Partner with AE to drive expansion inside accounts
• Lead discovery inside flat, engineering-led organizations
• Run full-scale POVs in production
• Act as an extension of the customer's engineering/observability team
• Work Slack-native and asynchronously
• Bring product and engineering in early and often
• Deliver technical narratives to engineers
• Build reusable assets and patterns from each engagement
• Keep activity, deal progress, and customer context documented

Required qualifications

• 7+ years in Sales Engineering, Solutions Engineering, or a comparable technical customer-facing role
• Hands-on depth in the AI/ML infrastructure stack: GPU fleet management, distributed training, inference serving, model and agent evaluation, and observability challenges
• Strong foundation in public cloud (AWS, Azure, GCP), Kubernetes, APM and distributed tracing
• Modern, agentic observability practice and usage patterns (i.e. MCP)
• Demonstrated capability using AI tooling in your own workflow
• Experience mentoring peers or contributing to team enablement
• Willing to travel for multi-day onsites with customer engineering teams and for industry and research conferences

Nice to have

• equivalent depth gained inside an AI lab, AI infrastructure company, or ML platform team

Benefits

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program
• New hire stock equity (RSUs)
• Employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Inclusive company culture with Community Guilds and Inclusion Talks
• Healthcare, dental, parental planning, and mental health benefits
• 401(k) plan and match
• Paid time off
• Fitness reimbursements

About the company

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack. It is trusted globally by Fortune 500 companies and high-growth AI leaders.