Senior Deal Desk Analyst - Dublin

Amsterdam, The Netherlands; Dublin, Ireland. Posted 23 days ago

The role

You will provide quoting and deal structuring support to the Global Sales Team. You will work cross-functionally with Sales Operations, Billing, Contracts and Legal teams.

What you will do

Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support
Find ways to meet customers’ needs while adhering to Datadog’s selling policies
Solve customer satisfaction issues following execution of the deal
Actively negotiate deals directly with the customer as needed
Work cross functionally across various stakeholder groups
Function as point of contact and subject matter expert for Sales on deal pricing matters
Drive adherence to internal controls, protocols and business rules

Required qualifications

4+ years of Deal Desk experience
Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company
Knowledgeable of revenue recognition principles
Comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
Strong in your attention to detail and communication skills
Able to work independently and multi-task in fast paced, high pressure environment
Data-driven with strong quantitative skills
Analytical with the ability to approach a problem from multiple perspectives

Nice to have

Experience with Salesforce and CPQ
Advance level with MS Excel or similar

Benefits

Generous and competitive benefits package
New hire stock equity (RSUs) and employee stock purchase plan
Pet adoption assistance and insurance program
Continuous career development and pathing opportunities
Product training to develop an in-depth understanding of our product and space
Best in breed onboarding
Internal mentor and buddy program cross-departmentally
Friendly and inclusive workplace culture

About the company

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack. It is trusted globally by Fortune 500 companies and high-growth AI leaders.