Deal Desk Analyst

The role

You will provide quoting and deal structuring support to the Global Sales Team. You will work cross-functionally with Sales Operations, Billing, Contracts, and Legal teams.

What you will do

• Develop knowledge of licensing and pricing models to provide deal structuring and quoting support
• Find ways to meet customers' needs while adhering to selling policies
• Solve customer satisfaction issues following execution of the deal
• Actively negotiate deals directly with the customer as needed
• Work cross functionally across legal, contracts, sales operations, order management, revenue, finance and product management
• Function as point of contact and subject matter expert for Sales on deal pricing matters
• Drive adherence to internal controls, protocols and business rules
• Partner with the team to identify and build AI-powered automations

Required qualifications

• At least 2 years of overall experience including related processes such as sales operations, finance, sales strategy or sales enablement
• Working knowledge of revenue recognition principles
• Strong attention to detail
• Ability to multi-task
• Strong communication skills
• Ability to work in fast paced, high pressure environment
• Strong quantitative skills
• Strong MS Word, Excel and PowerPoint skills

Nice to have

• Experience with Salesforce and CPQ
• Hands-on experience using AI tools such as Claude, ChatGPT, or similar
• A genuine interest in applying AI to automate and scale business processes

Benefits

• Generous and competitive benefits package
• New hire stock equity (RSUs)
• Employee stock purchase plan
• Continuous career development and pathing opportunities
• Product training
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally

About the company

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack. It is trusted globally by Fortune 500 companies and high-growth AI leaders.